Consumer Event Glossary

Consumer Activities

he Consumer Activities section of a product request is a comprehensive log that represents each event that takes place during the lifecycle of a product request—from the initial launch of the widget to final report delivery. These logs help provide transparency, simplify troubleshooting, and offer clear insight into where a user is in their journey at any given point.

Glossary of Events

StepEventDescription
REPORTINITIALIZEDProduct request has been created, however user has not interacted with the Edge system yet
REPORTGENERATEDThe process of generating a report was successfully completed
REPORTFAILEDThe process of generating a report after analysis was conducted has failed
LANDINGDISPLAYEDConsumer has accessed provided URL to begin IBV process
LANDINGCONNECT_CLICKEDConsumer has selected "Connect my bank" on landing page to open widget
LANDINGNEW_INSTITUTION_CLICKEDPrior to opening widget, consumer selected "That is not my bank. Click here to select a different bank"
LANDINGREUSE_INSTITUTION_CLICKEDConsumer has previously connected to financial institution, and selected "Connect to {consumer's bank name}" to re-establish connection
LOGINSUCCESSConsumer was able to authenticate with financial institution through login portal
LOGINFAILEDConsumer is unable to authenticate with financial institution through login portal
DATA_PULLSTARTEDProcess of extracting data from Vendor has begun
DATA_PULLSUCCESSVendor has completed the process of extracting Consumer data from Financial Institution successfully
DATA_PULLFAILEDVendor was unable to complete the process of extracting Consumer data from Financial Institution
DATA_PULLNO_TRANSACTIONSVendor was unable to complete the process of extracting Consumer data from Financial Institution due to no transactions
DATA_ANALYSISSTARTEDData Analysis on extracted IBV data has begun
DATA_ANALYSISSUCCESSData Analysis on extracted IBV data has been completed successfully
DATA_ANALYSISFAILEDGeneral error during conduction of Data Analysis on extracted IBV data. Please contact Edge Support team for further analyis.
DATA_ANALYSISTIMEOUTData Analysis on extracted IBV data has failed due to an internal timeout error. Please contact Edge Support team for further analyis.
RETRYDISPLAYEDAfter an unsuccessul connection attempt, the Edge widget was closed and "retry" button was displayed
RETRYCLICKEDAfter an unsuccessul connection attempt, the Edge widget was closed and "retry" button was selected
WINDOWCLOSEDThe consumer closed the Edge widget
REFRESHINITIALIZEDThe process of refreshing consumer's financial data using Edge Refresh has been scheduled
REFRESHSTARTEDThe process of refreshing consumer's financial data using Edge Refresh has begun
REFRESHCOMPLETEThe process of refreshing consumer's financial data using Edge Refresh was successful
REFRESHFAILEDThe process of refreshing consumer's financial data using Edge Refresh has failed
MONITORSUBSCRIBEDUser has subscribed consumer to Edge Monitor
MONITORUNSUBSCRIBEDUser has unsubscribed consumer to Edge Monitor